Protecting your private information is our priority. This Statement of Privacy applies to
www.hcrcvgrp.com and Healthcare Receivables Group, Inc. and governs data collection and
Receivables Group, Inc. include www.hcrcvgrp.com and HRG. The HRG website is a Information
and Communication site. By using the HRG website, you consent to the data practices described
in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, HRG may collect
personally identifiable information, such as your:
If you participate in HRG’s services, we collect billing and credit card information. This information
is used to complete the transaction.
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services available on the Site. These may include: (a) registering for an account
on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c)
signing up for special offers from selected third parties; (d) sending us an email message; (e)
submitting your credit card or other payment information when ordering and purchasing products
and services on our Site. To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us. We
also may gather additional personal or non-personal information in the future.
Use of your Personal Information
HRG collects and uses your personal information to operate its website(s) and deliver the services
you have requested.
HRG may also use your personally identifiable information to inform you of other products or
services available from HRG and its affiliates.
Sharing Information with Third Parties
HRG does not sell, rent or lease its customer lists to third parties.
HRG may share data with trusted partners to help perform statistical analysis, send you email or
postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to HRG, and they
are required to maintain the confidentiality of your information.
HRG may disclose your personal information, without notice, if required to do so by law or in the
good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply
with legal process served on HRG or the site; (b) protect and defend the rights or property of
HRG; and/or (c) act under exigent circumstances to protect the personal safety of users of HRG,
or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by HRG.
This information can include: your IP address, browser type, domain names, access times and
referring website addresses. This information is used for the operation of the service, to maintain
quality of the service, and to provide general statistics regarding use of the HRG website.
This website may contain links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
Security of your Personal Information
HRG secures your personal information from unauthorized access, use, or disclosure. HRG uses
the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
Children Under Thirteen
HRG does not knowingly collect personally identifiable information from children under the age of
thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission
to use this website.
E-mail and Text Communications
HRG may contact you via email for the purpose of receipts, payments, balances, reminders,
announcements, statements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open an
email from HRG or click on a link therein. If you would like to stop receiving communications via
email from HRG, you may opt out of such email communications by clicking on UNSUBSCRIBE.
HRG may contact you via text for the purpose of communicating reminders or other information
for which you have opted in. If you would like to stop receiving communications via text from
HRG, you may opt out of such text communications by replying STOP.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have
Changes to this Statement
significant changes in the way we treat personal information by sending a notice to the primary
email address specified in your account, by placing a prominent notice on our site, and/or by
updating any privacy information on this page. Your continued use of the Site and/or Services
available through this Site after such modifications will constitute your: (a) acknowledgment of the
HRG welcomes your questions or comments regarding this Statement of Privacy. If you believe
that HRG has not adhered to this Statement, please contact HRG at:
Healthcare Receivables Group, Inc.
318 Nancy Lynn Lane, Suite 21
Knoxville, Tennessee 37919
Effective as of May 29, 2020