Knoxville, TN (December 2018) –Healthcare Receivables Group (HRG) has been selected as a preferred service partner by Atlanta-based iVita Financial.
HRG will provide its call center support services to iVita patients as part of iVita’s interest-free healthcare loan program. HRG will utilize their call center operations to provide customer service support to patients enrolled in iVita’s loan program. Founded in 1993, HRG provides outsourcing solutions exclusively to the healthcare industry that improve cash flow, enhance customer service, and improve profitability for healthcare providers across the country.
iVita Financial focuses on improving patient financial health and provider sustainability. Their no-interest line of credit for patients of all credit profiles helps their partner hospitals throughout the U.S. improve cash flow and reduce patient bad debt. Their interest-free loans help patients pay for their out-of-pocket costs, keeping them on the path toward complete physical and financial wellness.
Neil Koonce, president of Healthcare Receivables Group, commented, “partnering with an innovative and successful service provider like iVita is a great opportunity for our firm. We are grateful that iVita entrusts us with their important patient relationships through this partnership. HRG is committed to delivering the same world-calls service we have provided the healthcare industry for over 25 years as we serve iVita Financial and their patients”.